通过太阳的方法我收到了25美元的折扣邮件,重新预订了酒店并把新的酒店订单发了邮件告之(不能取消,网上预付),然后PRICELINE又给我回复了,我理解是等我住宿完成后,凭酒店入住凭证才能收到25美元退款,请各位大神看看我理解的是否正确。。。另外,酒店入住凭证是个啥东东啊,我都在网上预付了,那酒店还会给我出具单据么?
We are happy that you booked a new reservation to avail the $25
discount. We appreciate your understanding in this kind of unexpected
circumstances.
We checked your reservation and we were able to verify that this is
indeed a Disclosed reservation; however, this is payable directly to the
hotel. We cannot refund you the $25 discount because we did not charge
you for this reservation but please send us your final receipt from the
hotel after your stay and we will process the $25 discount to your card.
Rest assured when we receive the requested receipt we will definitely
process the $25 discount.
We look forward to receiving the requested information so we can work
towards resolving your issue.