本帖最后由 【玉面魔手】 于 2016-6-22 22:20 编辑
马印航空退改签 摘自官网http://www.malindoair.com/faqs 以下为正文，语文不好，翻译的不是很流畅，如果有更好的解释希望能替换。 Answer :
Yes, your bookingcan be cancelled provided it is done at least 72 hours before your scheduleddeparture. Please note, flexi and promotional tickets are non-refundable. 在起飞前72小时可以取消预订，但请留意，促销票无法退 联系03-78415388或邮箱customer_care@malindoair.com确认 Answer :
Yes, provided youhave relevant supporting documents. A cancellation fee may apply.
(Subject to approval or terms and conditions) 可以，提供你的相关证明文件，可能申请取消费用（满足相关条件） Answer :
You may submit yourrequest to customer_care@malindoair.com or via our Call Centre at 03-7841 5388.Alternatively, walk-in to our sales and ticketing counter nearest to you.
Please provide your bank account details, eTicket and other relevant documents. 发邮件或者电话提交退款请求，另外也可以去售票柜台处理。提供你的银行账单，电子客票和相关文件 Answer :
The refund will becredited back to account holder directly, either via bank transfer or byissuing a credit for credit card payments. Another option of refund will be inthe form of a travel voucher. 退款将通过银行转账或者直接退回信用卡。另外一种方式是电子券的形式 Answer :
The refund processwill take anywhere between 30 to 90 working days from the day the request ismade.
*The abovementioned is a MALINDO AIR process 从申请之日起，整个退款过程需要30-90个工作日 Answer :
The refund processtakes between 30 to 90 working days. You may check with your respective bankduring or after the period. You may also contact our Call Centre or email toenquire with customer_care@malindoair.com. 退款过程需要30-90个工作日，你可以查看银行账单，也可以通过电话和邮件联系
*The abovementioned is a MALINDO AIR process Answer :
Please provide uswith your bank account details such as:
- Account Number - CIMB/Maybank (Please let us know if it is any other bank)
- Name of the Account Holder (Caller name and account holder's name may bedifferent)
- Name of Bank - RHB/CITIBANK/HSBC and etc. 提供给我们你的银行信息 -银行账号 -持有人名字 -银行名字
Answer :
Yes. It is formalprocedure for us to verify that the bookings are identical first, so it is advisableto provide the necessary details e.g. proof of dual payment. In such case, thelower fare, if any, will be refunded. 首先我们需要确认预定是重复的，所以需要提供相关的预定信息，相同的付款证明。如果确实重复预定，则退回较低价的 Answer :
Yes. The passengeris entitled to a full refund with relevant supporting documents. The otherpassengers in the group may opt for a refund with cancellation fees. Pleasetake note that the refund process will take between 30-90 working days. 有相关证明文件，乘客就可以选择全额退款。订单中的其他乘客可以选择取消退票费。请注意，退款过程需要30-90个工作日
如果邮箱比较慢的情况下，还有个在线反馈，类似亚航的eform。
链接地址：http://www.malindoair.com/contact-us/Feedback
客服联系方式及时间
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发表于 2016-6-22 22:04:44
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发表于 2016-6-22 23:12:50
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