小福神 发表于 2012-3-25 23:13 static/image/common/back.gif
是的，这是不得不电话了！！我也在想一个问题，要是hotelclub真不给我们把这笔钱冲进去，我们要怎么维权 ...
我刚刚已经激活了。但没有80美金，妈的。 烦死了
我给他们邮件,a strong complaint,然后回复邮件口气又变了,继续等
Dear Sir/Ma'am,
Thank you for your further correspondence.
We apologize for the delay in the crediting of your member rewards for the Groupon promotion.. Please be assured that your Groupon code Gxxxxxxxxxxxis being verified as well as the date when you registered for the membership using the Groupon link.
We hope to resolve this issue within the next 24 to 48 hours. If you have not received any feedback from us within the given time frame, please notify us immediately. Alternatively, you may call one of our Customer Service Centers listed in the "Customer Service" tab on our web site.
We apologize for any inconvenience caused.
Should you have any further queries, please do not hesitate to contact us.
Kind regards,
April
HotelClub (ABN 85 092 445 442)
Reservations
TEL +61 2 8263 5111
FAX +61 2 9264 0429
yanjun_sz 发表于 2012-3-26 13:21 static/image/common/back.gif
我给他们邮件,a strong complaint,然后回复邮件口气又变了,继续等
Dear Sir/Ma'am,
{:7_338:}我上周星期五就收到这个信了，到现在还没第二三封信，打电话到台湾客服也要求定房才给开通，怎么办呀
cmxantony 发表于 2012-3-26 11:08 static/image/common/back.gif
我刚刚已经激活了。但没有80美金，妈的。 烦死了
对啊，里面没钱啊，太伤心了
shuichufqh 发表于 2012-4-1 07:52 static/image/common/back.gif
对啊，里面没钱啊，太伤心了
你发邮件联系吧，我的已经解决了
好的，谢谢。